Frequently Asked Questions
Find answers to common questions about our services, policies, and more. If you need further assistance, feel free to reach out!
General
Blocka Cash is a lending app designed with the intention of making the lending process easy. The application grants you easy access to loans with just a few clicks.
Our app is easily accessible on Google Store and App Store for download, and you can get started in just a few minutes and most importantly, it is completely free.
You can repay your loan either manually or via the auto-debit service.
Sure! You can pay as soon as you can afford to repay, it doesn’t matter if the loan is not due yet.
Loans
Applying for a loan is a very simple process on Blocka Cash. Once you are logged into App, navigate to the Loan section and fill in your personal and employment details for a loan request.
For your first loan request, you can borrow as much as ₦5,000. Your loan eligibility increases as we get to know you better.
We keep to our words, no documentation, no collaterals. All you need to make a loan request on Blocka Cash are just:
- Your personal details.
- Your employment details.
- A functional debit card.
A lending decision is made from your credit score as a borrower. Your credit score is based on the information that you provide to us. The more genuine this information are, the higher your chances of getting a loan.
We’re very sorry for declining your request. It only means we don’t have a loan product that matches your profile at the moment. We want you to check back with us soon.
Yes, the more you repay the higher the loan amount you are eligible for.
The auto-debit service makes loan repayment seamless. The service uses the debit card attached to your active loan to initiate a loan repayment for you. Auto-debit helps you stay true to your words and increase your credit score.
Blocka Cash supports MasterCard, Visa, and Verve cards for auto-debit as long as there are sufficient funds in the account, you don’t need to worry.
Yes, you can pay in installments to reduce your total outstanding loan.
Security
Your BVN is strictly for identity verification to help us kick against identity theft and protect your funds and transactions.
It's possible that your BVN was registered long ago and the phone number is forgotten or totally incorrect.
Your best option may be to visit your bank branch where the officers there would be able to verify your identity and provide your BVN to you.
If you can't remember your BVN, worry not. There are 3 ways to get your BVN back
Option #1 Dial *565# on your phone
You can easily retrieve your BVN when you dial *565# on your phone. However, this phone must be the one tied to your BVN. The service costs N20 and only works while you are in Nigeria.
Option #2 Check your internet banking or mobile
For some select banks, you are able to see your BVN within your bank app. However, not very bank supports this and you may also not have internet or mobile banking.
Option #3 Visit your bank branch
Your last resort may be to visit your bank branch where the officers there would be able to verify your identity and provide your BVN to you.
Your security is our topmost priority. We warehouse your card details with a PCI-DSS compliant payment processor, Paystack for your security.